WP Engine is the premier managed WordPress hosting company. They offer fast hosting that is beloved by hundreds of bloggers and website owners.
They work with huge, popular sites as well as small business owners who care about their customers’ experience.
Perhaps best of all is our tech support, where only WordPress experts answer questions.
As Mikhail Baryshnikov says, “Try it. You’ll like it. Source: WPEngine.
I interviewed the Founder & Ceo of WPEngine, Jason Cohen & asked him some questions based on my own experience of hosting WordPress sites for myself and clients.
I also asked him questions discussed by WordPress consultants and their clients based on my daily discussions on several WordPress forums about hosting WordPress sites.
- There’s been a long discussion on one of the WordPress groups about the difference between shared and VPS hosting. Most people know that shared hosting is only suitable for smaller sites and at some stage understand they’ll need to upgrade. Why should these WordPress users try out WPEngine rather than VPS or a Pro shared account?
VPS means you are your own sysadmin. You need to be able to configure Apache, PHP, etc.. If you’re not using tools like nginx and Varnish, your site will go down if you get a lot of traffic. You’re responsible for your own security. If your site is slow, you have to be able to figure out why. If you want a staging area to test out changes before they go live, you have to build that.
And finally, if you need tech support related to WordPress, the tech support folk generally say “Your instance is running normally and the network is working” and that’s it. No guidance on these things, no advice about which plugins to use, no special assistance if something isn’t working.
- I’ve read a couple of articles recently about the owner of WordPress, Automattic, investing in WPEngine (See end of post). Why did they choose to partner with WPEngine and not some other premium WordPress host?
You’ll have to ask them! 🙂
I do want to make it clear that although this is of course a vote of confidence from Automattic about what we’re trying to do, it in no way implies anything negative about any of our competitors.
- One of the owners of Dreamhost has invested in WPEngine. Did they approach you? How did this happen?
One of their top WordPress support folks joined us. That got their attention! Dreamhost is another terrific organization and they’ve been friendly.
- I’ve read that WPEngine offer a 15 day free trial and 60 day, no questions asked money back guarantee. Is this still valid?
We have the 60-day money-back guarantee but not a 15-day free trial. After all, leaving for free after 60 days is better than 15 days free!
Also we do ask questions. 🙂 In fact we try to be really good about digging into why someone is leaving — not to “turn” them, but to learn how to improve ourselves so that someone in future doesn’t cancel for that reason.
- How many domains are you currently hosting?
More than 40,000.
- There’s a lot of interest in page loading times and owning a fast site. What are the real benefits of owning a site that loads in less than 2 seconds compared to a site that loads in 3-5 seconds
Just think about what your own behavior when you click a link on Google and you see a white screen and a spinner in the corner, and it just sits there. Pretty soon, you hit “back.”
There’s a similar effect if the page comes halfway up, but the elements on the page take a while to come in. This time Google Analytics might have loaded and can report this as a “bounce” in your bounce rate.
Finally, both Google and Bing use page speed as a factor in your search ranking.
So the benefits are clear: Many more pageviews due to fewer bounces, and more pageviews again due to higher search ranking. (Not to mention that people just like faster sites!)
P.S. There’s dozens of studies and data on this, so this common-sense argument is backed by metrics.
- Personally, I’ve tried every type of hosting plan excluding a dedicated server and never been satisfied, even with VPS. I’ve written about HG & GG’s VPS already. Why should I go to the trouble to move to WPEngine?
I think you said it yourself: “I’ve never been satisfied.” You should be satisfied!
So the answer depends on why you’re not satisfied. If you mean from things like uptime, speed, scale, tech support, etc., then we would be a substantial difference and is worth a try. Of course if none of those things are particularly interesting to you, then indeed it would not be worthwhile to migrate.
- Hosts like Hostgator and GreenGeeks offer a free transfer service. Why does WPEngine charge $300 for this service?
If the site is small and simple, as they almost always are for those hosts, then it can be very easy. Also you can do it yourself using something like WP Cloner or Migrate WP or Move That Blog, and then it’s cheap and easy.
When we get involved, typically it’s because the site is complex, or the site itself has problems (not just the host they’re with), and therefore we end up doing custom work to fix things, not just migrate. At that point we need to charge for the service.
Still, you’ve hit on a sore point for us — we’d really like to get to “free” and hopefully someday it will be.
Need help moving WordPress to a new server?
I’ve written about Hostgator, Bluehost & GreenGeeks previously, based on my own experience using their servers.
If you’re paying between $63 & $85 a year for shared hosting, you can’t expect your site to load at the same speed as a WPEngine hosted site even though its far better value.
In conclusion, WPEngine’s premium WordPress ONLY hosting provides faster page loading times and better security than VPS or Pro shared hosting but you’ll need to try them yourself to experience the difference.
WPSites.net is hosted on WPEngines servers and i highly recommend you try them if you’re currently not satisfied with your existing servers.