Support is provided using WP SITES Facebook page.
Facebooks messaging service enables easier follow up of support requests and a running conversation enabling better consolidation of message replies & exchanges in one conversation.
If you prefer direct email, use email@example.com or the contact form.
Monthly Subscription – Billing
Subscriptions are on a month-to-month basis so it’s the member’s responsibility to cancel their subscription prior to its renewal when you no longer require access.
Code Guarantee – Refund Policy
All the code on wpsites.net is guaranteed to work in the theme it is tested in. However, members MUST provide login details including wp-login username & password as well as FTP hostname, username and password so we can install the code for you otherwise the code cannot be guaranteed to work.
3rd party code & your own code additions/modifications are not supported.
If we cannot get the code to work, you’ll receive a full refund on your monthly subscription. Support for code installation is included in your subscription.