How to Reply to WooCommerce Product Reviews

If you’re running a WooCommerce store, replying to customer reviews is a great way to build trust and show that you care. With the JudgeMe Product Reviews for WooCommerce plugin, it’s easy to do!

Step 1: Install and Activate the Plugin

You can get the plugin here:

Once you’ve purchased and installed the plugin, activate it from your WordPress dashboard.

Step 2: Enable Admin Replies

1. In your WordPress dashboard, go to:
   Products > JudgeMe
2. Scroll down to the Admin Reply Settings section.
3. Choose how you want admin replies to be displayed:
   • Icon
   • Avatar
   • None
4. You can also customize the reply label text (e.g. “Admin Reply” or “Store Response”).

Step 3: Reply to Reviews

Once enabled, here’s how to reply:

1. Go to any product page on the frontend of your website.
2. Scroll to the Reviews section.
3. Under each customer review, you’ll see a reply option (only visible to logged-in admins).
4. Click “Reply,” type your message, and hit submit!

Tip: Keep replies polite, helpful, and personal. Even a short “Thanks for the feedback!” goes a long way.

Why Use Review Replies?

• Show customers you care
• Address concerns directly
• Build trust and social proof
• Boost customer satisfaction

Bonus: Customize How Replies Look

You can control how your replies appear:

• Add an icon or avatar
• Choose where replies appear (inline or after the review)
• Use custom text like “Store Owner Reply” or “Thanks for your review!”

All of these options are available under:
Products > JudgeMe > Admin Reply Settings

Want More Features?

This plugin also supports:

• Image uploads in reviews
• Review reactions (upvotes/downvotes)
• Bar graph stats
• Pagination control
• Verified badges

Check out the full plugin here:

Conclusion

Replying to product reviews is a simple but powerful way to engage with your customers. With the JudgeMe plugin, it’s easier than ever to do it right inside your WooCommerce store.