Resources & Tools

How To Find Your FTP Hostname, Username & Password

Once you’ve chosen and setup an FTP program, you’ll need to find your server address, username and password.

You’ll then be able to login to your server address and starting transferring files to and from your website.

Most good web hosts will email you these details after you sign up for a web hosting package.

You’ll find your FTP information in the welcome email you receive from your host:

Note: Your FTP username and password are generally the same as your cPanel username and password.

Your hostname is generally your domain name.



Your domain with ftp at the beginning.


Example FTP Details

FTP Information:

  • Host:
  • Username: MyUsername321
  • Password: Change Password
  • Live Web Directory: public_html/

Choose a Password

Some web hosts may require you to click a link and choose a password after your sign up for hosting. This is a typical message you’ll get from them in your welcome email.

Before you can begin using FTP to upload files to your website, you will be required to choose a password.

Log into FTP

Different FTP programs have different login types.

Here’s what it looks like when you login using Filezilla.

Login Using Filezilla

Simply enter the FTP information your web host has provided you from your welcome email into the fields above and click connect.

Note: Some hosts will provide you with a host name beginning with

Others may require you to use SFTP which encrypts the data transfer unlike FTP.

SFTP is the most secure way to transfer files (data) to and from your server/local computer.

Site Manager

To save your login details in your FTP client, use Filezilla’s site manager.

Click File > Site Manager > New Site and enter your login information in the appropriate fields.

FTP Login

Still Can’t Find FTP Details?

Login to your cPanel account and navigate to the FTP section.

Here you can find your existing FTP details and also create a new FTP account.

If all else fails, contact your web host and ask them for this information.

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